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Return & Refund Policy

  • Last Updated: September 9th, 2026
  • All local, state and federal laws apply

Thank you for shopping with Dead Lake Armory. Please review our Return Policy carefully prior to placing your order. Due to federal, state, and local regulations, as well as strict safety standards, firearm and ammunition sales are subject to specialized terms.

1. Firearms Return Policy

CRITICAL RULE: Once a firearm is transferred to you by your receiving Federal Firearms License (FFL) dealer and ATF Form 4473 is completed, the firearm is considered USED and CANNOT be returned to Dead Lake Armory under any circumstances.

A. Inspecting Your Firearm Upon Delivery

  • Thorough Inspection Required: Please inspect your firearm thoroughly at your local FFL dealer BEFORE completing ATF Form 4473 and accepting the transfer.
  • If You Find a Defect or Incorrect Item:
    • DO NOT complete Form 4473 or take possession of the firearm.
    • Leave the firearm with the receiving FFL dealer.
    • Contact us immediately.
    • If the error is ours or the firearm arrived damaged, we will arrange for return shipping and issue a full refund or replacement at no cost to you.

B. Failed Background Checks or Denied Transfers

  • If you fail the background check, are denied transfer, or choose not to accept the firearm for personal reasons prior to completing Form 4473:
    • The firearm must be shipped back to Dead Lake Armory by the receiving FFL.
    • You will be issued a refund minus a 25% restocking fee, as well as the initial and return shipping costs.

C. Post-Transfer Defects (Manufacturer Warranty)

  • Once you accept the firearm transfer, any defects, mechanical issues, or performance problems are covered exclusively under the Manufacturer’s Warranty.
  • Dead Lake Armory does not accept returns for post-transfer defective firearms. You must contact the firearm manufacturer directly for warranty repair or replacement.

2. Ammunition, Gunpowder & Primers

  • All sales of ammunition, gunpowder, and primers are FINAL.
  • Due to safety concerns and federal shipping regulations, we cannot accept returns, exchanges, or refunds on ammunition or reloading materials once they have left our facility.

3. Non-Firearm Items (Optics, Accessories & Gear)

For standard merchandise including optics, holsters, magazines, firearm accessories, and apparel:

  • Return Window: Eligible items may be returned with approval.
  • Condition: Items must be in brand new, unused, unopened condition with all original packaging, manuals, tags, and accessories intact.
  • Restocking Fee: Returns subject to customer preference (e.g., changed mind) may be subject to a 25% restocking fee, and the customer is responsible for return shipping costs.
  • Defective Non-Firearm Items: Defective accessories or optics returned will be exchanged or refunded within 30 calendar days. After 30 calendar days, please contact the product manufacturer under their standard warranty.
  • Missing Items: Missing items must be reported within 48 hours of delivery date.

4. Order Cancellations

  • Standard Orders: Orders for non-firearm items may be cancelled prior to shipment without penalty.
  • Firearm Orders: Firearm orders cancelled after processing but before shipment may incur a $25 processing fee. Once shipped, shipping fees and restocking fees will apply if recalled.
  • Restricted Items: If you order a firearm or magazine that is illegal in your state or local jurisdiction, your order will be cancelled and subject to a 15% cancellation fee and/or 25% restocking fee. It is the buyer’s responsibility to verify local laws before ordering.

5. How to Initiate a Return (RMA Process)

  1. Request an RMA: Do not send items back without contacting us first. Email Chris@DeadLakeArmory.com with your order number and reason for return to obtain a Return Merchandise Authorization (RMA) number.
  2. Pack Your Return: Securely pack the item in its original box with all original contents and write your RMA number clearly on the outside of the package, as well as inside on a note of paper.
  3. Ship Item:
  4. Ship the package to:
  • Dead Lake Armory LLC
  • Attn: Returns – Chris
  • 8216 Westbury Dr, Magna, UT 84044.